Consumer Sovereignty

Hi. I've been posting quite often because im worried i won't be able to meet the 10post/month quota for this month. I hope they are still quality post and no longer quantity post (: Let me know.

Today morning, my family (extended) and I went to some restaurant in Orchard Ion 4F for breakfast/lunch/grandmother-birthday-celebration. The food was horrible for the price and place. It sounded like a very good foodplace so my expectation was pretty high and im thoroughly disappointed. We started with dim sum (spellcheck!), which was so-so. Tangling cc serve much much better dim sum IMO. Much cheaper too. Next was the main dishes, which were all too salty. Tooooooo salty. It was so salty that it made sea water plain. Like all singaporeans would, we complained to the manager!

Well, the manager replied something like "Eh, different people have different taste preference. Some like a stronger flavor, others lighter. Would you like us to replace it for you or cancel it from the bill?" And here is the best part. My Aunt went like "Eh, replace? What if its still too salty? Cancel? Thats like 3 main dishes. We're all still hungry!" So the manager stood there for about 5 minutes repeating her 2 only options waiting for us to decide. AWKWARD~

OMG Aunt, WHAT do you want the poor manager to do? She can only 1.replace 2. cancel. Thats all! My aunt said that 'she didnt even apologise" and "She is making it seems like we're picky, so i shall be picky!" "I've been at her position" "Customer is always right". I say she was being mean, letting off some steam on the poor manager for the bad food provided my the restaurant.

So heres the BIG question. Why is "Customer always right"? Is it because we pay? I cant think of any other reasons. And cmon, we pay for the FOOD, and +10% service charge for the RESTAURANT. The poor waiter/waitress dont get the money. So why are we right? Even to let off steam on them? Yes when they wear the uniform they represent the company, but you represent Singapore! Cut the some slack. Give them Kit Kat!

raNdom: Dry ice + hot water = cool shit!